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    How Dr. Art Mirelez Automated Follow-Up and Reactivated $170K in 3 Weeks

    When we piloted Dentra with Dr. Art Mirelez's full-arch implant center, his team had a full-time coordinator manually chasing post-consult patients with almost no replies. Dentra's AI agents stepped in to automate follow-up, document every consult, and surface the hottest opportunities so the team could focus on closing treatment instead of clicking through a complex CRM.

    Starting point

    • Full-arch implant center in Clovis, CA with 12,000 implants placed.
    • Full-time staff chasing patients after consults; replies were minimal and untracked.
    • Expensive, Monday/Asana-style CRM sat idle because it was too complex to use.

    Highlights

    Dental AI follow-up automation for a full-arch implant center in Clovis, CA. Dentra handled SOAP notes, follow-up, coaching, Open Dental scheduling, and reactivation campaigns, driving a 42% same-day acceptance rate (up from 21%), $170K in reactivated treatment in 3 weeks, and a 95% reply rate.
    Dr. Art Mirelez

    42%

    Same-day acceptance up from 21%

    95%

    Reply rate AI follow-up

    100%

    Adoption by clinicians

    The Challenge

    The Challenge

    Patients who left without booking were hard to win back. The coordinator relied on pre-recorded info and manual calls, but answer rates were extremely low and nothing was measured.
    A pricey project-management CRM was meant to help, but it was overbuilt for the front desk. Adoption stalled, and the team still lacked a clear way to track follow-ups.
    They knew the hardest part was grabbing the patient's attention again. They needed automation that could keep conversations alive and hand off only when a human was truly needed.

    "We had invested in a complex CRM and still couldn't get patients to reply after consults; our coordinator was doing everything manually."

    The Solution

    Dentra's AI Agents Took Over Follow-Up, Coaching, and Note-Taking

    We deployed Dentra's AI Scribe, Coach, Follow-Up, and Opportunity Miner so no one had to chase patients or wrangle the legacy CRM.

    1. AI Scribe → SOAP-ready notes & double-booking

    Treatment coordinators capture every consult automatically in SOAP format. With charting handled, they can double book and increase daily consult capacity without burning out.

    2. AI Coach → Playbook to lift same-day acceptance

    Recorded consults are reviewed and translated into clear coaching feedback and a repeatable playbook, raising consistency and same-day acceptance rates.

    3. AI Follow-Up → Persistent, personalized nurture

    Multi-channel AI follow-up keeps the conversation going, routes hot patients to the coordinator, or books directly into Open Dental when they're ready.

    4. AI Opportunity Miner → Reactivate old consults

    Historic consults are scored for intent so the team can re-engage high-likelihood cases they already paid to acquire.

    The Results

    42% Acceptance, $170K Reactivated in 3 Weeks, and Fully Automated Follow-Up

    Acceptance climbed from 21% to 42% once the AI Coach playbook was live.
    $170K recovered in three weeks by reactivating full-arch opportunities the team thought were lost.
    95% reply rate on AI-led follow-up with zero manual chasing or CRM babysitting.
    Coordinators double-book consults confidently because AI Scribe handles SOAP notes and follow-up automatically, cutting software sprawl and labor overhead.

    "Dentra recovered $170,000 in 3 weeks by reactivating full-arch consults and now handles follow-up automatically."

    FAQ

    Common questions

    How did Dentra improve Dr. Art Mirelez's full-arch acceptance?

    By pairing AI Coach playbooks with AI Follow-Up, same-day acceptance climbed from 21% to 42% and replies reached 95% without manual chasing.

    What parts of the workflow were automated?

    AI Scribe created SOAP-ready consult notes, AI Follow-Up nurtured patients and booked in Open Dental, and Opportunity Miner reactivated past consults the team had already paid to acquire.

    Did Dentra replace the existing CRM?

    Yes. Dentra removed the need for the overbuilt Monday/Asana-style CRM. Follow-up, tracking, and handoffs now run in Dentra without extra logins.

    Can Dentra double-book consultations safely?

    Yes. Because AI Scribe handles structured notes automatically, coordinators can double-book consults and still leave with complete SOAP documentation.

    How fast was onboarding and what did it require?

    We onboarded the clinic in 24 hours with no extra staff headcount. Only three 1-hour weekly sessions were needed for coaching while we monitored and ran a concierge setup. Dentra plugged into their existing workflows without requiring process changes.

    Ready to achieve similar results?

    See how Dentra's AI agents can transform your practice's follow-up and revenue.

    About the Company

    Dr. Art Mirelez leads a thriving healthcare provider serving patients across Clovis, CA. With a focus on patient-centered care, they offer a range of services including Implant & Full-Arch Dentistry.

    Specialty

    Implant & Full-Arch Dentistry

    "Dentra recovered $170,000 in just 3 weeks by reactivating full-arch cases we assumed were lost."

    Dr. Art Mirelez

    Dr. Art Mirelez

    Full-Arch Specialist / Practice Owner

    Dental team collaborating in a modern practice setting

    Ready to Keep Your Chairs Full of Accepted Treatments?

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